FAQ

Barnlog FAQs: Everything You Need to Know

Have a question? Check below before reaching out to support.

Barnlog is the largest, most comprehensive equestrian database in the world. It's a place where you can find public information on millions of horses, riders, and competitions dating back decades. When you create an account, you can also follow horses to get notifications and updates on their performance in competitions in real-time.

Barnlog is open to everyone. Whether you're a horse owner, a trainer, a rider, or just a fan of the sport, you can use Barnlog to find information on horses, riders, and competitions.

Signing up for Barnlog is quick and easy. Just download the app from the App Store or Google Play, create an account with an e-mail and password or through a third party login, and you're ready to go.

If your horse is competing, but not yet on Barnlog, you can add them by finding them in the results of a competition and clicking the "Add to Barnlog" button. Once added, it may take up to 24 hours to back-fill results from that competition. Please do not add your horse more than once as it may cause issues associating results to your horse.

Following a horse does three things:

  1. It adds the horse to your "Followed Horses" list, which you can access by tapping the "Horses" tab in the app.
  2. It adds the horse to the "Horses" tab of every competition that they are entered in for you. This allows you to see their schedules and results at a glance with every other horse you follow or watch in that competition.
  3. You will be notified about the horse through the app. These notifications can include when the horse places in an event, new badges that are awarded to the horse for winning, changes in start times for events they are competing in, and more.

The horses you follow are private to your account. Only you can see them and no one is notified when a horse is followed or unfollowed.

You can follow as many horses as you want. And you may add or remove horses from your following list at any time. Additionally, you may follow horses for a single competition. To distinguish from following a horse, we refer to this as "watching" a horse for a specific competition. You can do this by searching for the horse in the "Horses" tab of the competition, or by going to the horse's profile page and clicking the "Watching Horse in this Competition" button. You may watch as many horses as you want in as many competitions as you want, and unwatch them at any time.

Watching a horse for a specific competition is a way to keep track of a horse's performance in a specific competition. When you watch a horse, you will be notified about the horse's performance in that competition. You can consider following a horse as watching them by default in every competition. Additionally, following a horse will add them to your "Followed Horses" list, which you can access by tapping the "Horses" tab in the app.

At this time there is no way to watch a horse in a competition that is not in Barnlog. If the horse is yours, you can add them to Barnlog by clicking the "Add to Barnlog" button in the results of the competition. Including as much information as possible will help ensure that future competitions will reference the same horse.

Barnlog does its best to de-duplicate horses in the database. However, if a horse is renamed or information was listed incorrectly, the horse may be listed in Barnlog more than once. At this time, there is no way to merge the horses and we recommend following each horse individually. In the future we will allow you to merge horses that are, in reality, the same horse.

Barnlog does its best to associate horses with competitions, but sometimes there is not enough information either with the horse in Barnlog, or with the competition for Barnlog to make the correct association with confidence. At this time, there is no way to manually associate a horse with a competition. We are working on ways to improve this in the future.

If you are having trouble with Barnlog or have other questions or concerns you can email help@barnlog.com and we will do our best to help you.